FAQs
What if I have food allergies?
All of our products are vegan and free from dairy and gluten. Most of the products will be produced in an environment that handles nuts and seeds so please bear this in mind when ordering. If you have an allergy please check the ingredients properly before consuming any of our products.
How much is postage and packaging?
We only charge P+P on our one-off box, which is £3.50. Our monthly subscriptions include free P+P.
How does the subscription work?
When you subscribe to our monthly box you’ll receive your box in the first week of each month and can cancel or skip anytime. So, if you’re jetting off to the beach for a couple of weeks then just simply log into your account and press ‘Skip’ and we won’t deliver or charge you for your next box until the following month.
When will I be charged for my monthly box?
You will be charged on the day you subscribe, however your box will not arrive until the 1st week of the following month. For the following months thereafter you will be charged on the 1st of every month and your box will arrive a few days later.
Can I buy a box as a gift?
Absolutely, you can either buy a one off gift or subscribe on someone else's behalf (lucky them!). Just let us know at the checkout and you can include a note which we will hand write and pop inside the box for that lucky someone!
Can I set up a subscription for my office?
Oh hi new favourite colleague! Please drop us an email letting us know how many employees you have and we can send through options for different size boxes to feed your army.
What if I don't like something in my box?
Please let us know if you didn't enjoy any of the products in your box and we will take this on board - feedback is everything to us and we rely on it to keep you guys happy so please don't hesitate to get in touch here.